Supervise the activities of associates in Service Bureau production department. Responsible for all equipment functionality and respective maintenance/repairs. Responsible for accurate inventory of materials to ensure production needs are met.
► Key Areas of Responsibility
- Supervises the Service Bureau associates and Lead(s).
- Responsible for all Service Bureau equipment and its upkeep.
- Coordinates all workflow and responsibilities for Service Bureau.
- Maintains ERP system programs to accurately enter and release inventory items. Must have a complete understanding of all systems and procedures.
- Maintains correct inventory records for warehouse and workflow areas.
- Resolves inventory discrepancies by researching inventory problems and determining the best course of action to resolve the problem and prevent future occurrences.
- Coordinates cycle counts and other inventory counts as needed.
- Coordinates activities with other departments to insure proper procedures regarding the movement of materials offsite and internally.
- Ensures all shipments are completed and all packages are shipped to the correct person or place as directed by the daily job schedule job ticket or customer special instructions.
- Communicates any problems or quality issues, due to printing, laminating, or shipping errors to the appropriate individuals.
- Double checks all shipments leaving the production facility for any errors before arriving to the customer.
- Keeps all work areas safe, clean and in good condition.
- Follows any other instructions given by supervisors and/or management to complete other tasks or projects, ensuring the objectives are accomplished accurately and within the timeframe allotted.
- Makes suggestions for procedural changes and enhancements to insure a process of continual improvement.
- Recruit, train, supervise, develop, and conduct performance reviews for department staff.
- Other duties as assigned by management.