ROLE AND RESPONSIBILITIES
FUNCTIONAL/OPERATIONAL:
- Communicate effectively with external stakeholders like borrowers, selling agent, lenders, and attorneys.
- Call and objection handling skills for both inbound and outbound calls.
- Schedule closings with buyers, lenders and arrange notaries.
- HUD and CD preparations and balancing with lenders.
- Track closing deadlines and ensure timely completion.
- Reviewing Title commitment and preparation of closing packages.
- Reviewing tax statement and should understand how to prorate the taxes.
- Reviewing HOA and lien payoffs.
- Disbursements and funding knowledge.
- Contribute to maintaining positive customer experience throughout the closing process.