Purpose of the role
Reporting into the Infrastructure Manager, we are looking for additional infrastructure engineers to focus on delivery of a diverse portfolio of IT Security focused initiatives across the entire infrastructure stack. Therefore, this role may additionally benefit someone who has a particular interest in developing their knowledge and experience in IT Security systems and processes as well as Infrastructure.
The Infrastructure Engineer is responsible for:
- Design, delivery, support and maintenance of AJ Bell Infrastructure across multiple sites in the UK.
- Documenting, maintaining and supporting the infrastructure and supporting others in Infrastructure and Technology Services to do the same.
- Designs, plans and delivers infrastructure changes, prioritising and delivering their own tasks as well as coordinating others in the team and in other teams to ensure successful delivery of changes and releases.
- Ensuring the operational resilience of hardware and applications by applying appropriate maintenance, monitoring and cyber security standards.
The key responsibilities of the role are as follows:
- Design and deliver infrastructure projects and IT Security projects with a requirement for Infrastructure expertise.
- Design and deliver infrastructure solutions for change projects and product releases.
- Deliver infrastructure changes, updates and upgrades.
- Share knowledge of changes, projects and releases with the infrastructure team through training and documentation
- Liaise with other Technology teams to ensure that infrastructure projects or changes are delivered in the optimum manner and consider other business initiatives.
- Maintain infrastructure to maximise systems availability.
- Maintain the ITDR solution and carry out regular tests for the recovery of the systems.
- Monitor the health of the infrastructure to identify and predict any service impact and respond to the monitoring to maintain service performance.
- Monitor the capacity of the infrastructure and plan for increased demand to maintain service performance.
- Assist other IT staff members with investigations of problems occurring on the various systems, playing a part in resolving IT incidents in a timely manner.
- Maintain infrastructure assets ensuring they are up to date.
- Document system architecture, changes and maintain appropriate IT controls.
- Document and own infrastructure standards and ensure compliance to these standards.
- Participation in an on-call rota along with other Infrastructure and IT Security Engineers, which is generously rewarded with on-call and call out rates, as well as time in lieu.
- Ensure that all duties are carried out with the aim of protecting customers and improving` customer experience.
- Supporting and enabling the business to achieve its regulatory requirements, including consumer duty.
Competence
Experience designing, delivering & maintaining:
- Hosting in AWS or Azure
- on VMC and VCF
- a LAN and SD WAN
- Kubernetes deployments
- HCI (Dell VXRail)
- Fortinet or similar firewalls
Knowledge and Skills
- Experience managing security tooling would be advantageous including Patch/vulnerability management, SIEM, AV/EDR, PAM, micro-segmentation etc.
- Experience with CICD pipelines and IaC in a production environment
- Relevant degree (or equivalent) beneficial
- VMware (Dell VXRail Hyperconverged), Aria Suite, NSX, HCX, vSAN
- Load balancers (VMWare AVI / NSX or equivalent)
- Fortinet SD WAN and firewalls , FortiAnalyzer, FortiManager, FortiClient VPN
- Microsoft Windows and RHEL Linux server configuration and management
- SolarWinds, Opsgenie, Grafana and Prometheus monitoring software.
- ADFS, SSO, MFA
- Cisco certification (CCNA, CCNP, CCIE etc.) or demonstratable experience with CCC, DNAC and Cisco ISE
- Infrastructure performance & capacity monitoring, planning and remediation
- ITIL service management and PRINCE2, Agile, SCRUM or equivalent project management experience
- AWS and Azure
About us:
AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.
Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.
Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years and in 2025 named a Great Place to Work®.
At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.
What we offer:
- Starting salary £45,000 - £55,000k (DOE)
- Starting holiday entitlement of 25, increasing up to 31 days with length of service and a holiday buy and sell scheme
- A choice of pension schemes with matched contributions up to 6%
- Discretionary bonus scheme
- Annual free share awards scheme
- Buy As You Earn (BAYE) Scheme
- Health Cash Plan – provided by SimplyHealth
- Discounted private healthcare scheme and dental plan
- Free onsite gym
- Employee Assistance Programme
- Bike loan scheme
- Sick pay+ pledge
- Enhanced maternity, paternity, and shared parental leave
- Loans for travel season tickets
- Death in service scheme
- Paid time off for volunteer work
- Charitable giving opportunities through salary sacrifice
- Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
- Personal development programmes built around you and your career goals, including access to personal skills workshops
- Ongoing technical training
- Professional qualification support
- Talent development programmes
- Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
- Monthly leadership breakfasts and lunches
- Casual dress code
- Access to a range of benefits from our sponsorship deals
Hybrid working:
At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.
AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.
We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.