Are you an experienced Customer Service Representative with a background in telecom, managed services, and billing? Do you have 4+ years of experience supporting state-sign customer service billing and a proven track record in BPO environments? If you’ve worked at Verizon, AT&T, T-Mobile, or Comcast, or have extensive telecom industry experience, we want to hear from you!
What You’ll Do:
- Provide top-tier customer support in a fast-paced telecom and managed services environment.
- Assist customers with billing inquiries, account management, service activations, and troubleshooting.
- Utilize your BPO and telecom experience to resolve complex customer issues efficiently.
- Maintain superb communication skills to engage with customers and internal teams.
- Work collaboratively with managed services teams to ensure seamless service delivery.
What We’re Looking For:
- 4+ years of customer service experience in telecom, billing, or managed services.
- BPO experience is a must.
- Strong background in state-sign customer service billing support.
- Excellent communication and problem-solving skills.
- Familiarity with telecom industry standards, billing platforms, and troubleshooting procedures.
- Experience with major telecom providers (Verizon, AT&T, T-Mobile, Comcast, etc.) is a plus.
Why Join Us?
- Competitive compensation & benefits.
- Growth opportunities in a fast-growing telecom & managed services company.
- A dynamic, team-oriented work environment with industry leaders.
Apply today and bring your telecom expertise to a company that values your skills!