GenAI Change Management Analyst

GenAI Change Analyst

Be part of something groundbreaking 

At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.  

With the support and investment needed to explore new frontiers in generative AI, you’ll be working alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers.  

This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build world-class products. If you’re excited by the opportunity to create meaningful impact at scale, we’d love to hear from you. 

Who we are 

AIG is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. We provide world-class products and expertise to businesses and individuals in approximately 190 countries and jurisdictions.  

At AIG, we’re reshaping how the world manages risk, and we’re inviting you to be a key part of that transformation. As a GenAI Change Analyst you will have the opportunity to make a meaningful impact, leveraging and further developing your skills to be a part of groundbreaking AI initiatives. If you’re looking for a place to grow your career and where your contributions will shape the future, AIG is where you belong.  

How you will create impact:

As a GenAI Change Analyst at AIG, you will help drive change to achieve the organization’s top change priorities related to GenAI usage and ensure successful outcomes, on time and on budget. Reporting to the GenAI change management and communications leader, the GenAI Change Analyst will play a critical role in ensuring the successful implementation and adoption of change initiatives by collecting, analyzing, and reporting on relevant data. You will work closely with the GenAI change management team, project teams, and business stakeholders to provide insights and recommendations that enable outcome attainment.

Your responsibilities include:

• Assist the change management team with the development and implementation of change management plans and strategies.
• Support communication efforts by drafting messages and providing data and insights to inform communication plans.
• Collect, analyze, and interpret data related to change initiatives, including change requests, impact assessments, stakeholder engagement, and communication effectiveness.

• Identify trends, patterns, and insights from the data to inform decision-making and improve change management processes.

• Develop, maintain, and regularly share reports, dashboards, and other data visualizations to track the progress and outcomes of change initiatives.

• Work collaboratively with change managers, project teams, and other stakeholders to ensure the successful implementation of change initiatives.

What is needed to be successful:

• 3+ years of change management experience either through consultancy, business operations, program management or process improvement roles.

• 1+ years of experience in insurance, financial services, consulting or similar industries

• 1+ years developing and maintaining business-critical reporting.

• Strong analytical and problem-solving skills.

• Dynamic and capable of executing successfully in an ever-evolving environment

• Ability to communicate in written, presentation, and oral forms, and ability to lead through influence is critical to the success of this role.

• Emotional intelligence and the ability to build relationship and empathize with business stakeholders.

• Business and commercial acumen and understanding of the insurance industry.

It would be nice if...

• Experience working with commercial insurance products, processes, operations, business models, data, and technologies across a Global organization is strongly preferred.

• Experience with change management initiatives at large global organizations.

• Understanding of how change affects People, Process and Technology

• Experience in executive-level communications development and high-degree of comfort in working/communicating with senior business leaders.

• You are passionate about innovation and new technologies, specifically within AI & GenAI

Veterans are encouraged to apply. 
 

#LI-CM1 #LI-AIG #AI #GenAI #artificialintelligence #DataScience #BigData 

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

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