LAC CIO

Responsibilities:

· Develop and implement the technology strategy for LAC insurance and business lines in alignment with the global IT strategy and business objectives. Manage technology platforms for specialized business lines.

· Partner with the senior business leadership across LAC to understand business needs and ensure technology solutions effectively support and drive business outcomes. Serve as the key point of contact for all technology initiatives and communications for North America insurance.

· Oversee end-to-end technology delivery for LAC operations, ensuring the timely and successful implementation of systems and platforms. Lead the delivery of high-performing, secure, and scalable systems that support underwriting, in close partnership with the broader technology organization.

· Understand and make the most relevant and appropriate technology recommendations based on optimizing costs of ownership for the IT estate. Drive the adoption of emerging technologies, to enhance operational capabilities and deliver new business value. Identify opportunities for advanced technologies, including data analytics and automation, to improve risk assessment and pricing.

· Promote line of business knowledge and understanding, working with the business and your team to clarify and refine these.

· Lead and manage technology engineering teams for application development, remediation, and service management. Ensures expected levels of service availability are maintained. Make day-to-day decisions on the operational elements of the technology team’s deliverables, managing escalations received from the business.

· Manage an effective relationship with strategic development partners and third-party vendors to ensure successful delivery and efficient cost management.

· Ensure technological processes and services comply with all local requirements, laws, and regulations, and exploit and lead best practices in the industry.

· Ensure that the IT solutions developed align to enterprise policies and architectural standards.

· Manage IT budgets and resources, aligning investments with business priorities and delivering measurable value.

Requirements:

· Bachelor's degree and at least 15 years of management experience with a extensive and proven experience in Technology roles in Insurance, delivering large-scale complex programs.

· Experience of leading a global IT function, working in a global matrix managed environment, stakeholder management that can result in multiple changes.

· Demonstrated capacity to establish strong relationships with customers, business leaders, and intermediaries.

· 3rd Party Vendor and Supplier Management/ negotiation experience from selection to implementation.

· Strong experience of IT Financial Management and cost optimization.

· Skilled leader of change; experienced working in a fluid and fast paced organization, versatile and results oriented. Able to work effectively in challenging and complex environments.

· Strong leadership/influencing and negotiation skills with demonstrated experience of managing and developing a team.

· Team player, ability to work effectively in challenging and complex environments.

· Big picture/strategic thinker.

· Clear and confident communicator, ability to challenge and influence change at a strategic level.

· Fluency in English and Spanish is required / Portuguese desirable

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

IT - Information Technology

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