Operations Processor

Join us as an Operations Processor to make more of your specialist expertise and experience.

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Operations Processor to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in the Operations Team

How you will create an impact

• Manage end-to-end policy lifecycle processing, including new business issuance, renewals, mid-term endorsements, cancellations, and reinstatements.
• Communicate in a clear, precise professional manner with all parties internal and external and multiple tasks with growth mindset.
• Foster a collaborative team environment by mentoring staff, promoting continuous learning, and driving operational excellence.
• Try to sell the role by explaining how the role makes a difference to customers, colleagues or the AIG business.
• Focus on the most important responsibilities and/or tasks. Set realistic expectations of what the role involves.

What you’ll need to succeed

• Relevant experience in insurance operations or underwriting support, preferably in both Motor and Non-Motor lines.
• Experience in policy issuance with proven track record in client service, SLA/KPI management, and process quality control.
• Possess service mindset.
• Great communication skills.

Ready to take your career to the next level? We would love to hear from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

OP - Operations

AIG Insurance (Thailand) Public Company Limited (Thailand)