Bilingual Underwriting Technician

Bilingual Underwriting Technician

Join us as a Bilingual Underwriting Technician to make more of your specialist expertise and experience.

AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

How you will create an impact:

• Partner with assigned underwriters in end-to-end new and renewal business processing.

• Works closely with Service Center and Center of Excellence (CoE) partners to develop and deliver tailored solutions.

• Identify and resolve account alerts and blocks during submission to avoid account conflicts.

• Perform data analytics, and referral documentation preparation and completion.  

• Analyze loss information and financial statements to facilitate quote development. 

• Assist with issuing quotes, binders, policies, endorsements, and cancellations within prescribed timelines.

• Requests individual policy filings as needed.

• Prepares policy writing instructions for Shared Services and premium billings.

• Prepare documents for reinsurance quotes for underwriting.

• Complete post-issuance policy review and document all discrepancies for review.

• Assist underwriters with broker follow-ups on outstanding subjectivities, including Legal Agreements, Collateral, and Premium.

• Track premium booking and policy issuance to ensure LOB metrics are met.

• Perform and apply knowledge of LOB underwriting rules and/or guidelines for pre-analysis support of submission in preparation for further analysis for quoting stage.

• Communicate account status to manager or underwriter to ensure completion of outstanding items needed to execute policy issuance and premium collection.

• Exhibit a customer service mindset by proactively engaging with internal and external clients; promptly responding to all phone calls and/or email correspondence.

• Maintain accurate and updated files for all accounts in accordance with internal service standards and procedures.

• Consistently meet service level agreements and volume, accuracy, and quality metrics.

What you’ll need to succeed:

• Fluency in both English and French (verbal and written) is essential, as a significant portion of the daily tasks handled by the employee will in French. 

• Minimum of 1 year of related insurance experience and/or training, or equivalent, a relevant combination of education and experience.

• Bachelor’s degree or college diploma preferred

• Must be detail-oriented, possess analytical and critical thinking skills, decision-making based on level of authority, and problem-solving.

• Effective in a dynamic environment, adaptable, comfortable with ambiguity, working at pace and prioritizing multiple tasks

• Proficiency with technology and ability to navigate various computer-based systems.

• Microsoft Office – proficiency in Excel, Word and PowerPoint

Ready to step up to new challenges? We would love to hear from you.

The base salary range for this position is $54,000-$60,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: CA Benefits Overview.

AIG Canada is proud to be named one of Greater Toronto's Top Employers for the seventh year in a row. This award demonstrates AIG’s commitment to outstanding human resources initiatives and fostering a forward-thinking workplace.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.  This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. 

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

UW - Underwriting

AIG Insurance Company of Canada