As a member of our Americas ServiceNow.org Solution Consulting team, you will have a major impact on our future success by supporting reimagine work experiences through ServiceNow’s AI + Data + Workflow Platform.
You will guide revenue for one of our Technology Solutions with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.
You will have a major impact on our future success by supporting the Employee Experience, Customer Workflow, ITX Solution Sales. You will help guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.
What you get to do in this role:
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across non-profit industries.
Lead discovery workshops to determine customers' challenges
Design and deliver tailored demonstrations of ServiceNow's AI-powered experiences to align our solution with customer needs
Build and configure end-to-end demo flows that showcase AI-enhanced self-service, automation, and insight.
Develop client partner relationships
Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
Provide feedback to product management about product enhancements that can address customer needs and provide additional value
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows