The Solution Consultant is a technical consultant and trusted advisor with the ability to deliver and position ServiceNow solutions during while achieving quarterly and annual sales objectives for an assigned territory.
· Assist sales teams in the qualification of customer needs through discovery
· Participate across the sales lifecycle on acquiring new customers
· Provide mentoring and training to peers, colleagues and partners
· Demonstrate the product, both standard and tailored to prospects and existing customers
· Generate product demo scripts and scenarios and maintain demonstration environment(s)
· Scope and deliver Proof of Concept/Proof of Value engagements with prospects
· Respond to Request for Information/Proposal documents
· Stay current on product developments/releases to a level required for demo and POC/POV
· Support ServiceNow events – conferences, trade shows, webinars etc.
· Stay current on competitive analyses and understand differentiators between the company and its competitors
· Understand business and technical problems addressed by the products including key regulations, business drivers, evolving business needs and security considerations
· In conjunction with Sales and Professional Services, conduct transition briefing - communicate commitments and expectations in preparation for deployment
· Act as the ServiceNow subject matter expert at executive briefings and marketing events