What you get to do in this role:
- Attend and participate in all forecast meetings supporting Sales Management in the weekly roll-up of their forecast.
- Act as a Business Partner to the reps and leadership you support.
- Lead a team of specialists who are responsible for service provider specific account reps and accounts.
- Responsible for the quality of work and productivity of each direct report. Including meeting SLA requirements for communication responses, Order Form requests and any urgent and non-standard asks that come to you and your team.
- Analytical support and reporting (including QBR) by Region/District. Provide guidance / assistance in QBR deck preparation for team(s).
- Drive adoption of forecasting tools and dashboards within respective regions
- Provide trainings and guidance to sales and sales operations teams on key Service Provider initiatives.
- Special Projects - Training curriculum, data cleanup, additional projects upon assignment or as they arise.
- As new products, pricing changes, etc. are introduced, ensure sales readiness from training to systems and operational implementation.
- Ensure governance around policy and procedure pertaining to crediting, ordering and pricing for your team.
- Provide support on deal structuring and understanding of customer contracts guiding new business, upsell, and cross sell activities.
- Act as a point of escalation for non-standard requests; be a liaison between sales and extended internal teams (ie: deals desk, order management, legal, revenue, FP&A etc.)
- Attend quarterly leadership QBRs.