The Senior Account Manager is responsible for driving revenue growth and managing strategic relationships with financial institutions across Mexico. This role leads complex enterprise sales cycles, engages directly with C鈥憀evel executives, and works closely with cross鈥慺unctional teams to deliver Pismo鈥檚 cloud鈥憂ative banking, payments, and card鈥慽ssuing solutions.
Key Responsibilities:
Manage and expand relationships with banks, fintech's, issuers, and other financial institutions in Mexico.
Act as the primary point of contact for assigned accounts, ensuring satisfaction and long鈥憈erm retention.
Maintain strong executive鈥憀evel relationships, presenting strategic roadmaps and solution recommendations.
Own the end鈥憈o鈥慹nd enterprise sales cycle, including prospecting, qualification, solution positioning, negotiation, and deal closure.
Develop and manage accurate sales forecasts and pipeline reporting.
Drive growth through upsell and cross鈥憇ell opportunities across Pismo鈥檚 product suite.
Understand client business models, regulatory requirements, and technology landscapes to align Pismo solutions with customer needs.
Collaborate with Product, Implementation, Technology, Legal, and Partnerships teams to deliver tailored proposals and customer outcomes.
Participate in RFP/RFI processes, ensuring high鈥憅uality technical and commercial responses.
Stay current on trends within financial services, payments, and regulatory frameworks in Mexico.
Contribute insights to regional go鈥憈o鈥憁arket strategies and competitive positioning.
Represent Pismo at industry events, customer workshops, and strategic meetings.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 days a week.