The Role at a Glance
You are the technical backbone of our Public Sector teams: translating complex government requirements into compelling ServiceNow solutions — from the initial discovery workshop through to C-level decision-making.
As a bridge between technology and administrative realities, you build trust where it is hardest to earn, working closely with the Account Executive, ecosystem partners, product management, and leadership team.
What you get to do in this role:
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
Technical Leadership in the Sales Cycle: You develop, position, and present solution-specific demos and concepts — compelling at all levels, from IT departments to HR offices and C-level executives.
Discovery & Solution Design: You lead workshops, analyze government processes, and translate them into a sustainable solution design based on the ServiceNow platform.
Trusted Advisor: You address technical and functional questions from customers, partners, and internal stakeholders with depth and credibility.
Market & Competition: You continuously monitor the competitive landscape in the Public Sector and build a strong ecosystem around the customer.
Community & Knowledge Sharing: You develop reusable sales plays and best practices, strengthening the entire team.
Visibility & Presence: You represent ServiceNow at executive briefings, industry conferences, user groups, and trade fairs.
Pipeline Ownership: Together with the account team, you drive the development of a qualified pipeline and actively contribute to achieving targets.