Job Description
ServiceNow is currently seeking a Public Sector Presales Solution Consultant to provide technical sales partnership and to provide customers within the Public Sector industry with product and solution guidance. Aligned to a small portfolio of Enterprise-level Accounts, the Solution Consultant will participate in the growth of the customer by utilising world-class technical pre-sales techniques to communicate the power, extensibility, and ease-of-use of the ServiceNow platform.
What you get to do in this role:
The Advisory Presales Solution Consultant is a pre-sales technical consultant with the advanced ability to develop, position and provide technology based solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
- Responsible for understanding business and technical problems encountered in the Public Sector addressed by ServiceNow products including business transformation, operational efficiency, key regulations & resilience, evolving business needs, security, etc.
- Routine interaction with C-Suite Executives
- Interview customers both face to face and remotely to uncover their technology architecture and business needs.
- Partner with the sales teams in the customer account and strategy planning
- Lead non-technical discussions with your customers to help define objectives that ServiceNow can address and their business value
- Sell the value of our solution, not just the features and functions of the products
- Support and sometimes lead regional marketing events – user conferences, trade shows, webinars, etc
- Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via video conference.
- Collaborate in the creation of product demo scripts and scenarios.
- Develop a deep understanding of the ServiceNow platform so you can be consultative and provide customers guidance and best practices in designing their solution
- Responding to Request for Information/Proposal documents
- Staying current on product developments/releases to a level required to brief customers on product roadmaps, deliver product demos and leading POV/POC cycles.
- Staying current on competitive analyses and understanding differentiators between the company and its competitors.
- In conjunction with Sales Personnel and Professional Services, conduct transition briefings - communicate commitments, set expectations in preparation for deployment
- Act as the ServiceNow subject matter expert at Executive briefings/marketing events