At Freshworks, we are scaling rapidly as a global SaaS leader, and a world-class business requires a world-class financial engine. As our Senior Analyst for Procure to Pay (P2P), you will go beyond traditional accounts payable. You will be a key driver in ensuring our global purchasing and payment ecosystems are fast, compliant, and refreshingly simple.
You will partner with business leaders across the organization to manage the end-to-end P2P lifecycle, optimize our financial systems, and ensure we scale our vendor relationships efficiently as we push toward our next revenue milestones.
The Impact You Will Create
Frictionless Business Operations: You will transform the internal purchasing experience. By optimizing PR-to-PO workflows and vendor onboarding, you will enable our engineering, sales, and marketing teams to get the tools they need without bureaucratic delays.
Financial Integrity & Compliance: Operating at an $800M scale requires uncompromised accuracy. You will safeguard our financials by enforcing rigorous SOX controls, ensuring accurate AP month-end accruals, and mitigating vendor risk.
Working Capital Optimization: You will directly impact our cash flow management by executing strategic payment runs, negotiating favorable vendor payment terms, and eliminating duplicate or erroneous billing.
Process Automation: You will act as a catalyst for efficiency, identifying manual bottlenecks in our current ERP/P2P systems and championing automation to reduce invoice processing time and error rates.
Roles & Responsibilities
End-to-End P2P Management: Oversee the complete Procure-to-Pay cycle, including Purchase Requisition (PR) review, Purchase Order (PO) generation, invoice processing (PO and Non-PO), and timely vendor payments.
Month-End Close & Reporting: Lead the AP month-end close activities. Prepare accurate AP accruals, perform general ledger reconciliations, and generate aging reports to provide visibility to the FP&A and core accounting teams.
Vendor & Stakeholder Partnering: Act as the primary escalation point for complex vendor queries. Build strong relationships with internal business heads to guide them through procurement policies and budget utilization.
T&E (Travel & Expense) Oversight: Manage global employee expense reporting processes, ensuring adherence to corporate policies and seamless integration with payroll/accounting systems.
Audit & Compliance Management: Ensure strict adherence to global tax requirements (e.g., TDS, GST, W-8/W-9) and internal SOX controls. Serve as a key liaison for internal and external auditors during quarterly and annual reviews.
System Optimization: Act as a super-user for our P2P and ERP systems (e.g., Coupa, NetSuite, Concur). Collaborate with the Finance Systems team to test new features, resolve bugs, and implement automated workflows.