The purpose of this position is to supervise shift operations of Value stream / Sub Value streams, handling customer
complaints internally as well as at customer site, internal defects, supervising manpower, coordination with crossfunctional
depts. coaches & develop associates, ensure conformance to safety, quality & shop-floor standards, maintain
discipline, follow deviation management, and continuous improvement to achieve targeted operational results.
Key Responsibilities:
Organize production setup as per production schedule, assign task to associates, follow standard procedures, methods, BPS & work instructions, adapt & steer primary production activities to fulfil SQCD targets of the shift.
Participate in visits at customer site, contribute in complaint resolution to reduce Q incidents. Lead the cross functional team in detail investigation along with R&D for complex Quality complaints to improve Customer perception.
Conduct & document checks / LPC to ensure conformance to safety, quality & shop-floor standards. Record shift events (attendance,breakdowns, quality issues, criticality, performance, etc). Summarize shift events & performance and handover to next shift FLM to ensure seamless production continuity
Track production performance and efficiency KPI (OEE, FPY, scrap, tool life, levelling, fulfilment, etc.), identify and record deviations, collaborate with CFT members or escalate impediments to define & ensure execution of corrective actions to restore & stabilize targeted performance conditions
organize & lead daily meetings (shift, SQCD, etc) with associates, CFT members, managers, vendors, etc, to communicate relevant topics, e.g.company initiatives, goals, challenges & success, projects, discipline, performance, etc, to uphold transparency, productivity & good working relationship
Organise periodic discussion with associates to voice their concerns, grievances, etc. Clarify, advice, counsel, resolve orraise topics to superiors in a fair, transparent & amicable manner to safe guard interests of associates & management and build a progressive work environment.
Engage proactively with associates to sustain an open forum for them to voice their concerns, grievances, etc. Clarify, advice, counsel, resolve or raise topics to superiors in a fair, transparent & amicable manner to safe guard interests of associates & management and build a progressive work environment
Motivate and coach associates into active engagement of learning, problem-solving & identifying potentials in manufacturing for Kaizens,suggestions on SQCD to enable operational excellence. Implement organizational change initiatives to bring transformational improvements to VS performance.
Ideate and implement digital solutions eg. MES/MAS and lead agile projects with VSO to improve VS efficiency. Motivate and coach associates for active engagement in TPM, Kaizen,suggestion etc. to enable operational excellence.
Assess the skill gaps of associates and plan training for target skill level. Organize and train new associates/ temporary & trainees to develop manufacturing skills to achieve SQCD targets.
Assess and improve defined manufacturing standards i.e.drawings, test specification. Plan and administer process confirmation (L1 to L5). Communciate and monitor deviation management. (e.g standardised work, 14QP). Represent VS as auditee for external EHS, Q audits and ensure compliance.
Follow defined manufacturing process standards i.e. drawings, PDS, SPC, PFEP, Gauge validity and conduct checks to confirm release of manufacturing during Shift start / Change over and execute defined deviation management if needed to ensure defect free production.
Facilitate ideation and implementation of lean improvement /defect cost reduction / Quality improvement projects in the Value Stream, in co-ordination with VSO members to achieve
the BPS System CIP / Defect cost / Quality improvement targets for the VS.
Compile, consolidate and report shop floor deliverables e.g. SAP reporting, input hours, rejection qty, down-times, to enable management to visualize actual performance e.g. cost review, inventory, order tracking, associate payment, maintenance, budgets, etc. to accordingly steer business performance
Competencies requirement:
Knowledge:
Functional skills: