ServiceNow is seeking a Partner Technical Advisor â AI to drive AI-enabled partner growth through deep, AI/ML architecture expertise, strategic business development, and ecosystem-wide thought leadership. This is a senior technical strategist role focused on helping partners build differentiated AI-powered solutions on the ServiceNow platform â from agent architecture and model selection through RAG design, multimodal AI, and AI-first solution commercialization.
Your expertise extends beyond ServiceNow capabilities to encompass the full AI ecosystem â foundation models, open-source frameworks, competing platforms â enabling you to guide partners on hybrid architectures and multi-vendor AI strategies that position ServiceNow as the enterprise AI platform of choice.
What Youâll Do
As an AI Partner Technical Advisor, you will serve as the go-to AI architecture expert for the partner ecosystem, driving deep technical co-innovation & commercial success for AI-powered partner solutions.
AI Architecture & Solution Co-Creation:
Provide expertise across agentic AI architectures, multi-agent orchestration, RAG, and multimodal AI; build reusable co-innovation assets including solution templates, vertical blueprints etc; and influence AI product roadmap via structured feedback loops with product teams.
Pipeline & Revenue Growth
Lead AI technical workshops and executive engagements with CAIO/CDO/CTO & co-design solution architectures; execute strategic proofs of concept(s), deliver tailored demonstrations of Now Assist and AI Agents, remove technical blockers at critical deal milestones.
Partner AI Capability Building
Design and deliver AI architecture training, workshops, and executive briefings that build partner capability; mentor partner architects on AI engineering, prompt design, and agent development; assess and mature partner AI competencies; and represent ServiceNow's AI innovation at industry events and thought leadership forums.
Business Growth & Value Realization
Collaborate with Partner Technical Advisors on AI-focused joint business planning, guide partners from concept to commercialization while connecting AI architecture to measurable business outcomesâefficiency gains, revenue impact, and ROIâwith clear monetization pathways and value narratives.
AI Ecosystem Intelligence
Maintain expert-level knowledge of the broader AI ecosystemâOpenAI, Google, Microsoft, AWS, Anthropic, and open-source frameworks; foundational to intermediate data & analytics knowledge; foundational knowledge to ensure responsible AI design with governance and safety guardrails