As Executive Assistant to the AVP of Global Security Sales, you will serve as the operational backbone of a rapidly scaling global sales organization as ServiceNow expands into Identity Security. You will operate at the center of a growing global team across Americas, EMEA, and APAC, ensuring leadership focus, operational rigor, and seamless execution.
This is a high-visibility role in a build-phase environment — startup velocity with enterprise scale. You must be proactive, detail-oriented, and comfortable operating with ambiguity while driving structure.
Role Responsibilities
Executive Support & Calendar Leadership
- Own complex, multi-time zone calendar management across Americas, EMEA, and APAC
- Exercise sound judgment in prioritization, conflict resolution, and time allocation
- Prepare leadership for meetings with clear agendas, context, and materials
- Drive meeting discipline and ensure follow-through on action items
Hiring & Recruiting Operations
- Partner with recruiting to coordinate high-volume interview scheduling
- Maintain hiring trackers and pipeline documentation with precision
- Ensure candidates and new hires have professional, seamless experience
Travel & Expense Management
- Manage domestic and international travel logistics
- Submit and track expense reports in Concur with accuracy and timeliness
Operational & Project Support
- Maintain org charts, headcount tracking, and operational documentation
- Coordinate logistics for major sales events (SKO, RSA, Nexus, etc.)
- Lead cross-functional operational projects from planning through execution
- Serve as connective tissue between regional leadership
- Identify and implement process improvements that increase efficiency and clarity
Onboarding Support
- Coordinate onboarding logistics to ensure new hires are operational from Day 1
- Be a strong collaborator and point of contact for new hires as they ramp up