We invite you to join the world of luxury hospitality at Raffles Jakarta as our new Income Audit Officer. Working closely with the Finance team, you will support the accuracy and integrity of the hotel’s revenue records by reviewing daily revenue transactions, verifying supporting documentation, reconciling reports and identifying discrepancies. Your attention to detail and commitment to financial controls will help ensure that revenue from rooms, food and beverage, and other hotel services is accurately recorded and reported in line with hotel procedures and brand standards.
Key Responsibilities
- Review and verify daily revenue transactions from rooms, food and beverage outlets, banquets, and other hotel services to ensure they are accurately recorded.
- Check daily revenue reports and supporting documents from the hotel’s operating systems for completeness, accuracy, and consistency.
- Reconcile revenue records and investigate discrepancies, unusual transactions, or irregularities, escalating unresolved issues to the Income Audit Supervisor.
- Verify that revenue is posted to the correct accounts and that adjustments, rebates, allowances, discounts, and complimentary transactions are properly supported and authorised.
- Assist in conducting routine income audits and checking compliance with hotel financial policies, procedures, and internal controls.
- Prepare and maintain accurate income audit schedules, reconciliations, and supporting documentation within established deadlines.
- Coordinate with relevant hotel departments to clarify transactions, obtain missing documentation, and resolve revenue-related queries.
- Maintain organised and confidential financial records and handle sensitive financial information with integrity.
- Identify recurring errors or opportunities to improve the accuracy and efficiency of income audit processes, and share observations with the supervisor.
- Stay informed of relevant hotel procedures, financial controls, and applicable requirements, and perform other reasonable duties assigned by Management.