Consistently offer professional, friendly and engaging service
Lead the F&B Outlet team in all aspects of the department and ensure service standards are followed
Handle guest concerns and react quickly and professionally
To assist in recruiting and training all Outlet Colleagues
Balance operational, administrative and Colleague needs
Attend regularly scheduled departmental meetings
Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
Have full knowledge of all Outlet menus
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Assist with other F&B functions and tasks as required.
Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.
Follows all policies and procedures ascertained by the hotel.
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