People & Culture Executive
Location: Riyadh, Saudi Arabia
Department: People & Culture
Employment Type: Full-Time
Reporting To: People & Culture Manager
Position Level: Assistant Manager
Job Summary
Basiqat by Mantis is seeking a highly motivated, experienced, and people-oriented People & Culture Executive to join our pre-opening team.
The successful candidate will act as a key operational partner to the People & Culture Manager, supporting the overall management and administration of the People & Culture function while ensuring compliance with Saudi Arabian labor regulations, Accor policies, and Mantis brand standards.
Operating at an Assistant Manager level, the People & Culture Executive will take an active role in overseeing day-to-day HR operations, coordinating recruitment and onboarding activities, supporting payroll and employee relations, and implementing People & Culture initiatives across the resort.
As part of the pre-opening team, the role will be instrumental in establishing HR processes, implementing policies and procedures, supporting workforce mobilization, and building a positive and engaging workplace culture from the outset.
Key Responsibilities
People & Culture Operations & Departmental Management
Support the People & Culture Manager in overseeing the daily operations of the People & Culture department.
Act as the department's second-in-command and coordinate HR activities in the absence of the People & Culture Manager, within delegated authority.
Ensure the effective implementation of People & Culture policies, procedures, and operational standards.
Provide guidance and support to department heads and Heartists on HR-related matters.
Supervise and coordinate assigned HR administrative activities, ensuring accuracy, confidentiality, and timely completion.
Maintain effective communication between the People & Culture department and other operational departments.
Assist in preparing departmental reports, workforce statistics, and management presentations.
Pre-Opening People & Culture Responsibilities
Support the development and implementation of the resort's pre-opening People & Culture action plan and critical path.
Coordinate recruitment, selection, and onboarding activities in accordance with the approved manpower plan.
Assist in establishing HR systems, employee records, personnel files, and administrative procedures.
Support the implementation of Accor and Mantis People & Culture policies, standards, and operational requirements.
Coordinate employee mobilization, joining formalities, and pre-opening documentation.
Monitor the progress of assigned People & Culture pre-opening tasks and provide regular updates to the People & Culture Manager.
Collaborate with department heads to ensure staffing readiness and smooth integration of newly recruited Heartists.
Assist in preparing employee facilities, orientation arrangements, and internal communication processes prior to opening.
Talent Acquisition & Workforce Planning
Coordinate the end-to-end recruitment process, including vacancy postings, candidate screening, interview scheduling, reference checks, and offer preparation.
Support recruitment activities through SmartRecruiters and other approved recruitment platforms.
Monitor recruitment progress against the approved manpower plan and hiring timelines.
Coordinate with department heads to identify staffing requirements and recruitment priorities.
Ensure recruitment documentation, employment offers, and joining formalities comply with applicable policies and regulations.
Maintain accurate recruitment trackers and provide regular hiring status reports.
Support workforce planning, succession planning, and internal career development initiatives.
Employee Relations & Heartist Engagement
Promote a positive, respectful, and inclusive workplace culture aligned with Accor's Heartist philosophy.
Serve as a point of contact for Heartist inquiries, concerns, and HR-related requests.
Support employee relations matters, including grievance handling, disciplinary procedures, and workplace investigations, under the guidance of the People & Culture Manager.
Coordinate employee engagement, recognition, well-being, and internal communication initiatives.
Support the implementation of employee satisfaction surveys and related improvement plans.
Assist in organizing Heartist events, celebrations, and recognition programs.
Promote effective communication and professional relationships between management and Heartists.
Payroll, Compensation & Benefits Administration
Coordinate monthly payroll preparation in collaboration with Finance and relevant departments.
Review attendance records, leave balances, overtime, allowances, and payroll-related adjustments.
Verify employee information and payroll inputs to ensure accuracy and timely processing.
Support the administration of employee benefits, medical insurance, and applicable allowances.
Coordinate employee contract amendments, salary adjustments, and other employment changes.
Assist in preparing employee final settlements, end-of-service benefit calculations, and separation documentation.
Ensure payroll and benefits administration complies with applicable Saudi Labor Law requirements and internal policies.
Government Relations & Labor Law Compliance
Support the People & Culture Manager in ensuring compliance with Saudi Labor Law and applicable employment regulations.
Coordinate with the Government Relations function on employee documentation, work permits, Iqama renewals, and employment-related government transactions.
Monitor compliance with Saudization requirements and workforce localization initiatives.
Support the administration of relevant government platforms, including Qiwa, GOSI, Mudad, and other applicable systems.
Maintain accurate employee contracts, employment records, and regulatory documentation.
Assist in preparing documentation for labor inspections, internal audits, and compliance reviews.
Keep informed of relevant regulatory updates and communicate potential implications to the People & Culture Manager.
Performance Management & Learning Coordination
Support the implementation of the resort's performance management and appraisal processes.
Coordinate probationary reviews, performance evaluations, and employee development follow-ups.
Collaborate with the Training Supervisor to ensure new Heartists complete orientation and mandatory training requirements.
Support departmental training needs assessments and development initiatives.
Assist in identifying talent development opportunities and internal career progression pathways.
Monitor completion of required performance and development documentation.
HR Systems, Reporting & Administration
Maintain accurate employee information within the designated Human Resources Information System (HRIS).
Ensure personnel files, employment contracts, and employee records are complete, updated, and securely maintained.
Prepare regular HR reports covering headcount, recruitment, turnover, attendance, leave balances, and Saudization.
Support the implementation and effective utilization of Accor HR systems and digital platforms.
Monitor HR-related deadlines, contract renewals, probation periods, and employee documentation.
Ensure confidentiality and appropriate handling of sensitive employee information.
Perform additional People & Culture duties as assigned by the People & Culture Manager.
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