Primary Responsibilities
Accounts Receivable
- Ensure that all payments by Cash/Cheque/GIRO/TT are posted and reconciled in a timely and accurate manner
- Ensure credit card postings and payments are reconciled
- Review all charge-backs from credit card companies and alert Credit Department
- Ensure all deposits and prepayments received are posted timely and accurately
- Check all Banquet Event Orders to ensure deposits mentioned are received and posted
- Raise Invoices and/or Credit Notes as and when necessary and ensure these are posted accordingly
- Check all Waivers and Late Charges requests for accuracy before forwarding to Financial Controller for approval
- Check all invoices/billings before mailing out
- Attend to guests’ enquiries on billings and charges
- Ensure AR Aging tally with GL
- Ensure TA commission and Credit Card outstanding forwarded to GL for accruals
Other Responsibilities
- Be aware of the hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
Main Complexity/Critical issues in the Job
Ensure accuracy and efficiency of processing and monitoring incoming payments, and securing revenue by verifying and posting receipts.