As a Bartender, you will be responsible for preparing and serving alcoholic and non-alcoholic beverages to guests in accordance with the hotel's standards and service procedures.
Key Responsibilities
- Prepare and serve cocktails, mocktails, spirits, wines, beers, and other beverages according to established recipes and hotel standards.
- Ensure the consistent quality, presentation, and taste of all beverages served.
- Handle guest inquiries, special requests, and complaints efficiently, escalating issues to the supervisor or manager when necessary.
- Maintain the cleanliness and organization of the bar counter, workstations, refrigerators, and storage areas.
- Monitor stock levels of beverages, garnishes, and other supplies, reporting shortages to the supervisor.
- Ensure proper sanitation of bar equipment, utensils, and preparation areas.
- Follow established procedures for the safe handling and storage of beverages and ingredients.
- Report equipment malfunctions, safety hazards, breakages, and incidents promptly.
- Adhere to hotel grooming, uniform, and personal hygiene standards.
- Process guest orders accurately through the hotel's Point of Sale (POS) system.
- Minimize wastage through accurate portion control and adherence to standard recipes.
- Follow procedures for handling cash, credit card transactions, and guest bills.
- Support cost-control initiatives and help prevent unauthorized consumption or loss of stock.
- Comply with hotel hygiene, food safety, health, and safety policies.