Night Auditor

You'll be the friendly face greeting late arrivals, assisting guests throughout the night, and ensuring everything is set up for success the following day. Your responsibilities will include:

• Welcoming guests and delivering outstanding customer service.
• Managing check-ins and check-outs with confidence and professionalism.
• Completing night audit procedures and balancing daily transactions.
• Preparing reports and ensuring financial accuracy.
• Responding to guest requests and resolving issues with care and efficiency.
• Maintaining a safe, secure, and welcoming environment throughout the night.
• Supporting the wider Front Office team and hotel operations.

We're looking for someone who's organised, dependable, and genuinely enjoys looking after people.

You'll ideally bring:

• Exceptional communication and customer service skills.
• Strong attention to detail and accuracy.
• The ability to work independently and make sound decisions.
• A positive, can-do attitude and willingness to learn.
• Previous experience in hospitality, reception, reservations, or customer-facing roles is advantageous.
• Experience with hotel systems such as Opera Cloud is beneficial but not essential.
• The legal right to work in New Zealand.

This role is part of a 7-day-a-week operation, so flexibility is essential.

You'll be rostered across nights, weekends and public holidays as required, making this a great opportunity for someone who enjoys variety and thrives outside of traditional business hours.