Transplant Liaison Lead

Posting Date

10/28/2026 2000 16th St, Denver, Colorado, 80202-5117, United States of America

Team Leadership & Daily Operations

The Lead Transplant Liaison (Lead TL) is a "player-coach" and operational leader who guides Transplant Liaisons while managing their own patient panel. This role ensures consistent execution of the Transplant Liaison model, reporting to the Transplant Liaison Supervisor. The Lead TL supports teammates through coaching, workflow oversight, and operational guidance to ensure patients receive coordinated support throughout the transplant process. As a subject matter expert, the Lead TL mentors and trains the team on best practices, documentation, and addressing social drivers of health (SDOH). This position helps refine standard operating procedures (SOPs) and workflows to improve program performance and consistency. The Lead TL also supports the supervisor by presenting operational insights to leadership.

Key responsibilities include managing workflow, supporting new processes, and addressing complex patient and transplant center challenges. The role uses data to identify performance trends, drive key performance indicators (KPIs), and improve transplant access and outcomes.

Team Leadership & Daily Operations

• Provide day-to-day guidance under the supervisor's direction.
• Organize, monitor, evaluate, and support TL workflow for timely and consistent execution.
• Demonstrate the ability to lead a team, delegate tasks, and provide clear work direction.
• Drive program outcomes and key performance metrics by supporting TLs in overcoming barriers and optimizing patient progression
• .Facilitate ongoing teammate development through: coaching, mentoring, and continuous training.

• .Attend and/or lead team meetings, trainings, operational calls, and partner sessions as required.
• Demonstrate consistent leadership qualities, professionalism, and reliability
• Maintain strict confidentiality at all times when handling patient, teammate, and organizational information.

QUALIFICATIONS:

• Bachelor’s Degree Required
• Minimum 2 years TL experience Liaison Program
• Excellent communication and interpersonal skills
• Proficient in computer skills and with proficiency in MS Word, Excel, PowerPoint, and Outlook

What We’ll Provide: 

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.  

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out  
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more 
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.  

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At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Wage Range for the role is $22.50 - $31.00 per hour.   If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.78/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.