Find your calling at Mercy!

The Senior Network Specialist is responsible for the planning, design, acquisition, and implementation of Mercy's voice and data network services. The Senior Network Specialist is responsible for the planning, design, acquisition, and implementation of Mercy's voice network services. This position evaluates business requirements to develop effective solutions, performs cost analysis, and conducts vendor comparisons. The Senior Network Specialist manages infrastructure to ensure voice network availability, performance, and integrity, while supporting and enhancing existing systems and deploying new voice network services.

Position Details:

Location: This position will support our Mercy Fort Smith Hospital and Clinics and is an on-site position.

Schedule Information: Day shift and available to participate in an on-call rotation

Minimum Qualifications:
Education: Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work experience.

Experience: 
•    Relevant technical experience in network engineering.
•    Proficiency in Cisco networking technologies, LAN/WAN, wireless, and VoIP.

Preferred Qualifications:

Experience: Experience with cloud networking and automation tools.

Certification(s): Relevant certifications such as CCNP, CCNA or equivalent.

Skills, Knowledge, Abilities:

*Strong understanding of voice network communication protocols and performance analysis.

*Experience of servers and application performance analysis.

*Experience with voice network security practices and compliance standards.
*Excellent problem-solving and analytical skills.
*Strong communication and interpersonal abilities.
*Ability to manage multiple tasks and projects effectively.
*Familiarity with hybrid network environments and emerging technologies preferred.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.