The position is responsible to support and management of People & Culture in the hotel, this applies to all areas which support AccorHotels philosophy of creating an environment where each and every member of the team is recognized as talent and feels valued for their contribution.
The People & Culture Manager will support coordination of the actions of the hotel leaders and team in all elements of the Talent Journey including Employer Branding, Recruitment & Selection, Induction & Onboarding, Performance Management & Feedback, Learning & Development, Talent Potential Identification, Career Management, Culture Diversity & Inclusion, Policies & Procedures, Reward & Recognition, Compensation & Benefits, Flexibility & Welfare, Corporate Social Responsibility and Satisfaction & Engagement with the objective of providing business support to all departments through collaboration.
The People & Culture Manager is to help all members of the team to be aware of the company mission, live the values and be consistent in their behavior to enable excellence in serving and anticipating guest needs.
Responsibilities:
Lead and oversee all People & Culture functions, ensuring alignment with the hotel’s business objectives, brand standards, and organizational values.
Develop and implement HR strategies, policies, and initiatives covering workforce planning, recruitment, talent management, learning and development, and employee engagement.
Ensure compliance with applicable labor laws, employment regulations, and company policies while maintaining effective employee relations.
Oversee compensation and benefits, performance management, succession planning, employee welfare, and reward and recognition programs.
Drive employee engagement, retention, organizational culture, diversity and inclusion, and initiatives that enhance the overall employee experience.
Provide strategic guidance and professional support to the Hotel Management and Department Heads on HR matters, organizational development, and workforce-related decisions.
Lead, coach, and develop the People & Culture team to ensure effective service delivery, operational excellence, and continuous improvement.
Monitor HR performance indicators, manpower costs, staffing levels, and employee satisfaction to support informed decision-making and business performance.
Build and maintain relationships with government authorities, educational institutions, industry partners, and other relevant stakeholders.
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