Rixos Al Mairid is seeking a proactive Duty Manager to oversee daily hotel operations, ensure guest satisfaction, and resolve issues promptly. The role acts as the property representative in the absence of senior management..
Key Responsibilities:
• Operational Oversight: Supervise hotel departments during assigned shifts.
• Guest Relations: Address and resolve guest concerns and service requests.
• Coordination: Liaise with department heads to ensure seamless service.
• Incident Management: Respond to emergencies and document incidents.
• Reporting: Compile shift reports and communicate key updates to management.
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