Consistently offer professional, friendly and engaging service
Perform massage and treatments while maintaining the clients comfort at all times
Perform all 30, 45, 60, 90 and 120 minute massage and body treatments
Provide aesthetics services such as facials and nails as required
Ensure individualized guest service through acknowledging and responding to their needs and expectation
Maintain a clean and neat work environment at all times, ensuring all equipment is in safe working order
Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales
Assist guests regarding hotel facilities in an informative and helpful way
Follow departmental policies and procedures
Follow all safety and sanitation policies
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