Workers’ Compensation Manager

We are seeking an experienced Workers’ Compensation Manager to help develop and implement a consistent global approach to workers’ compensation and injury management for a customer with activities in many countries.  This role will advise the Occupational Health and Safety team during an upcoming global RFP for a workers’ compensation case management supplier and will manage the selected provider following implementation.

The successful candidate will bring deep U.S. workers’ compensation expertise, experience working within a multinational organization, and the ability to standardize programs across countries where practical.  This role will be part of the North America team with significant responsibility for global workers’ compensation operations.

Key Responsibilities

• Develop a consistent global strategy and operating approach for workers’ compensation programs.
• Advise and support the Occupational Health and Safety team during a global RFP for a workers’ compensation case management supplier.
• Support supplier requirements, evaluation, selection, procurement, and implementation activities.
• Manage the selected supplier, including performance, service quality, relationships, and ongoing program improvements.
• Establish policies, governance structures, and operational processes that promote global consistency while accommodating country-specific requirements.
• Oversee workers’ compensation claims, case management, and return-to-work practices.
• Analyze claims data, program costs, and performance trends to identify opportunities to improve outcomes.
• Advise senior leaders on workers’ compensation, disability management, and employee recovery programs.
• Partner with internal stakeholders and external claims administrators, case management providers, insurers, and brokers.