Customer Account Technologist

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. 

What We Offer

Location:

Hwaseong-Lucestar,KOR

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Position Title

• Customer Account Technologist (CAT)
• Korea, Semiconductor Customer Support

Experience

• 5~10+ years in semiconductor process/equipment engineering
• Customer-facing experience preferred
• Experience supporting Samsung, SK hynix, Amkor, or major semiconductor manufacturers preferred

Technical Expertise (Preferred)

• Electrochemical Deposition (ECD) / Plating
• Advanced Packaging
• HBM, Hybrid Bonding, Cu Pillar, Micro-bump
• Process integration and yield improvement
• Defectivity analysis and DOE execution
• Semiconductor manufacturing operations

Customer Engagement

• Direct customer communication and relationship management
• Escalation management
• Executive presentation skills
• Ability to lead technical discussions independently
• Experience managing cross-functional teams

Business & Communication Skills

• Strong presentation and storytelling capability
• Executive-level communication
• Ability to translate customer requirements into internal actions
• Project management and prioritization skills

Language

• Native Korean
• Business-level English (verbal and written)
• Ability to present technical topics in English to global teams

Key Responsibilities

• Own technical relationship with strategic customers
• Drive issue resolution and escalation management
• Identify new business opportunities
• Coordinate engineering, product, and field organizations
• Support customer demos, evaluations, and qualifications
• Deliver regular executive updates and account reviews

Preferred Characteristics

• Self-driven and proactive
• Strong influence without authority
• Comfortable working with global teams and different time zones
• Strategic mindset with customer-first attitude

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 25% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.