Make an impact where it matters || Account Manager, Neuroscience
At AbbVie, we’re focused on making a remarkable impact on people’s lives. We’re looking for a commercially minded Account Manager, Neuroscience (aPD) to join our team in Brisbane.
This is an opportunity to take genuine ownership of your territory, build meaningful partnerships across the healthcare ecosystem and help improve outcomes for patients living with complex neurological conditions.
You’ll work across key accounts and healthcare networks, combining strong commercial thinking with customer insight to understand the barriers facing healthcare professionals and services. Rather than taking a traditional transactional sales approach, you’ll use curiosity, insight and purposeful conversations to challenge thinking, identify opportunities and help create practical solutions that support better patient outcomes.
KEY DUTIES AND RESPONSIBILITIES
- Deliver sales performance, key brand indicators, financial targets, marketing objectives and other key goals in order to meet or exceed on those objectives.
- Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win outcomes between AbbVie and customers.
- Develop and execute a call plan that achieves set call metrics and optimises coverage and frequency to key customers in order to maximise access and sales opportunities.
- Manage multiple brands/indications in line with strategy guidance
- Conduct pre and post call analysis and evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.
- Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
- Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.
- Report any adverse event within 24 hours as per AbbVie’s policies and procedures.
- Proactively participate in AbbVie’s WHS programs, adhere to policies and promote a safe work environment at all times.
- Adhere to AbbVie’s internal codes of conduct and compliance processes.
- Other ad hoc duties such as administrative duties, as requested.