Bonjour! We’re looking for our next extraordinary team member to join our Food & Beverage team as our Host at Atelier by Sofitel, supporting our breakfast and dinner services at Sofitel Sydney Darling Harbour.
Key responsibilities include:
- Delivering exceptional, personalised service that reflects Sofitel’s luxury standards and creates memorable guest experiences.
- Welcoming and seating guests warmly, manage reservations and accommodate special requests to ensure a seamless dining experience.
- Confidently present menus, recommend food and beverage selections, and identify opportunities to enhance the guest experience and drive sales.
- Take accurate orders, coordinate with kitchen and service teams, and deliver food and beverages promptly and professionally.
- Maintain strong product knowledge, including menus, wine lists, allergens and dietary requirements, to assist guests with their selections.
- Take ownership of your designated section, ensuring service stations are clean, organised and fully stocked.
- Process orders and payments accurately, following all cash-handling and operational procedures.
- Uphold the highest standards of personal presentation, food safety, hygiene, workplace health and safety, and brand compliance.
- Collaborate with colleagues across the hotel to deliver exceptional service and contribute to a positive team environment.
- Participate in training and development opportunities to continually enhance your skills and embody Sofitel’s values of excellence, pleasure and openness.
- Undertake additional duties within your skills and capabilities as required by management.