SBO Collections and Vendor Analyst

Job Description Summary

The SBO Collections and Vendor Analyst will work in collaboration with the Revenue Cycle/Collections leadership to ensure complete, accurate, timely flow and placement of accounts through the SBO Revenue Cycle and overview of vendor reconciliation. The analyst will compile, analyze, and present findings and makes recommendations for corrective actions when needed.



This role will play a vital part in the identification of accounts eligible for Tax Set Off Program. The analyst will coordinate with the Collections leadership, SC Department of Revenue (SC DOR), South Carolina Associate of Counties (SCAC) and with internal other teams to ensure timely and accurate tax set off eligibility and transactions.

Entity

MUSC Community Physicians (MCP)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC004513 MCP - Revenue Cycle

Pay Rate Type

Hourly

Pay Grade

Health-23

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Purpose:

The SBO Collections and Vendor Analyst will work in collaboration with the Revenue Cycle/Collections leadership to ensure complete, accurate, timely flow and placement of accounts through the SBO Revenue Cycle and overview of vendor reconciliation. The analyst will compile, analyze, and present findings and makes recommendations for corrective actions when needed. 

This role will play a vital part in the identification of accounts eligible for Tax Set Off Program. The analyst will coordinate with the Collections leadership, SC Department of Revenue (SC DOR), South Carolina Associate of Counties (SCAC) and with internal other teams to ensure timely and accurate tax set off eligibility and transactions.

Education and Work Experience:

• High school diploma with four (4) years medically related customer service/collections experience, or bachelor’s degree and two years medically related customer service/collections experience. 

• Knowledge of medical terminology and knowledge/understanding of health insurance preferred. 

• Must be proficient in Microsoft Word, Excel, and PowerPoint, with knowledge of Epic a must. 

• Must be punctual and dependable and have excellent interpersonal and oral and written communication skills. 

• Exhibit good organizational skills, strong initiative to be goal oriented. Establish and maintain effective relationships with necessary contacts.

• Ability to work independently as well as collaboratively within a team environment.

• Adheres to the MUSC Workforce standards of professional behavior and code of conduct. 

Degree of Supervision 

• Must be able to work independently with minimum supervision.  Must exhibit the ability to analyze and determine necessary steps to provide expected outcome and follow through with actions.  

 

Licensures, Registrations, Certifications:

• N/A

Physical Requirements:

• Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, each in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently list and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36” to overhead 15 lbs. infrequently work in dusty areas and confined/cramped spaces.  

Job Responsibilities:

60%

• Manage self-pay inventory to ensure proper placement and aging through the self-pay revenue cycle process via Epic tools.

• Analyze bad debt inventory to identify potential tax setoff opportunities and\or statute of limitations.

• Review and generate ad hoc reports as necessary to monitor vendor placement inventory and vendor reconciliation.

• Provide timely updates and reports to the SC Department of Revenue and\or South Carolina Associate of Counties

• Review SC DOR weekly payment remittal file and coordinate with internal teams to ensure the timely and accurate posting of tax setoff transactions.

• Accurately and consistently document all actions and conversations while complying with HIPAA privacy regulations and maintain compliance with federal and state laws and organizational policies.   

35%

• Collaborate with the Collections Leader and other internal teams to prepare for the annual tax set off placement to the SC DOR

• Collaborate directly with EBO and Bad Debt vendors addressing questions. 

• Maintain accurate records of tax setoff activities. 

• Manage a heavy volume of Patient Accounts in an Epic work queue and Epic Dashboard environment by demonstrating problem-solving and analytical skills.  

5%

• Reviews the tax setoff guidelines to ensure MUSC compliance with the Set Off Program

• Stay informed about changes to the Set Off Program.

• Other duties as assigned.

Additional Job Description

Education and Work Experience: Bachelors Degree with two (2) years medically related customer service/collections experience; or High School Diploma or equivalent with four (4) years medically related customer service/collections experience.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Ca