The role
As Assistant Manager, you'll be a key part of the management team and the General Manager's right hand.
You'll take ownership of shifts, lead from the front and make sure both our customers and our team have a great experience every time they walk through the door.
You'll:
- Support the General Manager with the day-to-day running of the pub.
- Take ownership of shifts and confidently lead the team in the GM's absence.
- Lead, coach and develop the team, helping everyone perform at their best.
- Deliver consistently high standards across service, food, cleanliness and customer experience.
- Create a warm, welcoming atmosphere that keeps customers coming back.
- Help drive sales and maximise opportunities across food, drink, events and the hotel.
- Work closely with the kitchen and front-of-house teams to keep service running smoothly.
- Support with rotas, stock, cash management and other day-to-day operational tasks.
- Champion health & safety, licensing and brand standards.
- Be a positive role model and help build a team culture where people feel supported and motivated.
- Bring your personality, ideas and energy to help the business continue to grow.