Location:
(HTMX) HTMX (Mexico City, Mexico)
Job ID:
R0063681
Date Posted:
2024-10-09
Company Name:
HITACHI HIGH-TECH MEXICO S.A. DE C.V.
Profession (Job Category):
Customer Service & Contact Center Operations
Job Schedule:
Full time
Remote:
No
Job Description:
POSITION TITLE: Supply Chain Analyst
DIVISION: Industrial Solutions Division (ISD)
REPORTING TO TITLE: Supply Chain and Sales Administration Manager
WORKSTYLE DESIGNATION: Hybrid (remote: Tuesdays and Thursdays)
POSITION SUMMARY
Under supervision, coordinate supply chain functions including, but not limited to, communication with customers/suppliers and processing of orders, forecast, RMA’s, billings, invoices and logistics/trade related items. Work with warehouse on daily shipments and inventory control. Maintain customer/supplier accounts and pricing data in SAP. Assist with month end close.
- Customer service/Inside sales. Order entry, forecast, logistics planning, billing, RMA’s, other defective product related issues. Work with sales managers to coordinate product implementation from trial (PPAP) to mass production. Monitor open backlog and accounts receivable, make collection calls on any past due payments, resolve price discrepancies, short payments/overpayments.
- Calculate and process forecast for multiple products. Process trade sales orders and purchase orders to domestic/international suppliers based on customer firm orders.
Process supplier invoices, work with vendor for any discrepancies.
- Process daily shipments/related documents and coordinate logistics for/with domestic/international customers and suppliers. Provide shipping instructions and related documents to suppliers/warehouse.
- Accurate and timely pricing and parts management in SAP
- Processing of trade/operating expense invoices
- Assist with month end closing and account (customer/supplier/accrual) maintenance.
- File maintenance
- New customer/supplier applications
- Trade compliance: Assist manager with new part classification/broker maintenance
- Inventory control
- Occasionally assist with general office duties
EDUCATION, LICENSES, AND/OR CERTIFICATION REQUIREMENTS
- Bachelor degree or equivalent years of experience is required
EXPERIENCE AND TRAVEL REQUIREMENTS
- 2 years of experience in customer service and international operations (preferred in Automotive industry but not required)
- Experience and knowledge of SAP, Microsoft Excel, Word and Outlook
- International trade (import/export) experience preferred but not required
- Less than 10% travel required
SKILLS AND ABILITIES REQUIREMENTS
- Must read, write, and speak English fluently
- Must be a self-starter/proactive to meet customer requirements
- Must have the ability to work independently
- Must be detail-oriented
- Must be able to multi-task
- Must be able to work as a team
- Effective communication, presentation, negotiation, and problem solving skills are required
WORK ENVIRONMENT/POSITION RISKS
- Office
- Occasional travel to supplier, customer, warehouse sites
PHYSICAL AND MENTAL REQUIREMENTS
- Ability to read with or without accommodation
- Ability to listen and speak on the phone and in person with or without accommodation
- Ability to reach and move from place to place with or without accommodation
- Ability to sit for long periods of time
- Ability to look at a computer monitor for long periods of time