Location:
(HE)Remote_Earth City
Job ID:
R0039833
Date Posted:
2024-06-06
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
Engineering & Science
Job Schedule:
Full time
Remote:
Yes
Job Description:
General Information:
From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas.
You will be the provider of technical support for Transformer Service, part of the US Transformer HUB. Reporting to the Regional Field Operation Manager, your hands-on experience and knowledge of customer needs will help you not only to build strong customer relationships, but also to identify new business opportunities.
Your Responsibilities:
- Delivering outstanding and professional service, remotely or on-site, in key categories, e.g. installation and commissioning, maintenance, repairs, advanced services, extensions, upgrades and retrofits, end-of-life services and replacements.
- Exceeding customer expectations by understanding and anticipating current and potential needs.
- Coordinating logistics of resources and spare parts for all site Service jobs.
- Perform tasks requiring the ability to read and work from applicable electrical and mechanical drawings, and/or instruction and technical manuals.
- Perform applicable internal work such as bushing connections, lead clearance, tapping, crimping, taping, contoured joints, etc.
- Identifying and developing potential sales and business opportunities based on knowledge of customers and collaboration across Hitachi Energy.
- Suggesting product and process improvements within the business to enhance operations and customer service.
- Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
- Repair, re-gasket, assemble and disassemble equipment as directed. With direction, perform activities requiring use of all applicable mechanical hand tools.
- With Direction Operate and maintain Vacuum Oil Processors (VOP’s) and oil handling equipment. Complete vacuum oil processing logs
- Have a strong understanding of the theory of operation and construction of transformers, current transformers, bushings, etc.
- Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your Background:
- Associate’s degree and 2 years of experience or High School Diploma with 5 years’ experience, as well as technical/vocational, or apprenticeship training.
- Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
- Ability to travel domestically is an essential part of this position.
- Travel up to 85%
Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: us-pg-askhr@abb.com. Resumes and applications will not be accepted in this manner.