Position Overview
The HR Business Partner (HRBP) will serve as the primary HR partner for a large strategic client account, supporting approximately 400-500 employees across multiple project sites and offices. The role will work closely with project leadership, operational managers, employees, client stakeholders, and HR partners to deliver people solutions that support project delivery, workforce effectiveness, employee engagement, and a positive employee experience.
Key Responsibilities
Strategic Business Partnership
- Partner with Account Leadership, Project Managers, and Functional Leaders to support business objectives through effective people solutions.
- Provide HR guidance on workforce planning, staffing requirements, resource deployment, and talent retention.
- Support leaders in managing team performance, employee development, and organizational effectiveness.
- Act as a trusted advisor on employee-related matters, balancing business priorities with employee experience and engagement.
- Use workforce insights and employee feedback to identify trends and recommend actions that improve performance, retention, and workforce effectiveness.
Employee Relations & Workforce Management
- Serve as the primary HR point of contact for employee relations matters across project sites and office locations.
- Proactively identify and address workplace concerns, employee issues, and team dynamics before they escalate.
- Conduct and support investigations into employee grievances, disciplinary matters, and workplace conflicts, ensuring timely and appropriate resolution.
- Coach managers on employee relations, performance management, and effective people leadership practices.
- Monitor workforce trends and provide recommendations to improve employee engagement, retention, and workplace culture.
- Support organizational change, workforce transitions, and project-related people impacts.
HR Advisory & Employee Support
- Serve as the primary HR contact for managers and employees across the account, providing guidance on AECOM policies, practices, programs, systems, and people processes.
- Support managers in the consistent application of performance management, talent, compensation, employee relations, and workforce management practices.
- Advise employees on HR policies, benefits, employee programs, career-related processes, and available support resources.
- Partner with HR Operations and wider HR teams to ensure timely resolution of employee and manager inquiries.
- Promote understanding and adoption of AECOM's people policies, systems, values, and organizational practices across project teams and locations.
- Act as an advocate for both the business and employees while ensuring alignment with company policies and governance requirements.
Employee Engagement & Retention
- Develop and implement engagement initiatives aligned with the specific needs of the account workforce.
- Partner with managers and leaders to foster a positive, inclusive, and high-performing work environment.
- Analyze employee feedback, survey results, retention data, and workforce insights to identify opportunities for improvement.
- Support wellbeing, recognition, inclusion, and employee experience initiatives across the account.
- Drive engagement activities across multiple sites and locations while ensuring alignment with broader organizational objectives.
- Support initiatives aimed at improving retention, manager effectiveness, employee development, and workforce morale.
Project & Client Support
- Collaborate with project leadership to support workforce mobilization, onboarding, deployment, and project staffing requirements.
- Provide HR support during project ramp-ups, expansions, organizational changes, and workforce transitions.
- Interface with client representatives, where required, on people-related matters that impact project delivery and workforce effectiveness.
- Support workforce reporting, people analytics, and account-level metrics required by business and project leadership.
- Ensure people considerations are effectively integrated into project planning and delivery activities.
HR Operations & Compliance
- Ensure consistent implementation of company policies, procedures, and HR programs across all project locations.
- Partner with HR Operations, Talent Acquisition, Talent Management, Total Rewards, and other HR functions to deliver integrated HR solutions.
- Support recruitment efforts and workforce planning activities in collaboration with Talent Acquisition and business leaders.
- Ensure compliance with applicable labor laws, statutory requirements, client obligations, and company governance standards.
- Support audits, compliance reviews, workforce documentation requirements, and risk management activities.
Stakeholder Management
- Build strong relationships with account leaders, project managers, site leadership teams, employees, and HR colleagues.
- Establish credibility as a responsive and trusted HR partner across geographically dispersed teams.
- Support communication, change management, and employee engagement initiatives across the account.
- Collaborate effectively with internal and external stakeholders to support strategic workforce outcomes.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related discipline.
- 10-15 years of progressive HR experience, preferably within engineering, infrastructure, consulting, construction, manufacturing, or other project-based environments.
- Proven experience as an HR Business Partner supporting large, distributed, multi-site workforces.
- Strong experience in employee relations, conflict resolution, and stakeholder management.
- Experience supporting client-facing operations, strategic accounts, or project-based businesses is highly desirable.
- Demonstrated ability to influence leaders and build strong partnerships across multiple organizational levels.
Additional Information
- Strong knowledge of Indian labor laws, employment practices, and HR governance requirements.
- Experience managing complex employee relations matters, investigations, and workplace conflict resolution.
- Strong communication, facilitation, coaching, stakeholder management, and analytical skills.
- Ability to work independently in a fast-paced, project-driven environment.
- Experience supporting geographically dispersed and multi-location workforces is highly desirable.
- Willingness and ability to travel frequently to project sites, client locations, and regional offices to support employees, leaders, and business priorities.