About the role
The Associate Project Manager will support the Performance Optimization Group (POG) team that manages vendor relationships and procurement for our Fortune 500 telecommunications client's retail store network. The APM owns a high volume of break/fix procurement orders for the client's authorized retail dealers from intake through closeout including obtaining vendor quotes, checking pricing against contract rates, building dealer quotes and invoices, and tracking orders in Smartsheet.
This job is part of the Project Management function. The APM will work remotely with a five-member procurement team to support stakeholders including vendor dealers, project managers, and finance partners.
What you’ll do
Own Break/Fix procurement requests from authorized retail dealers from intake to closeout. Review intake forms, confirm scope, and follow up with dealers for missing information.
Request vendor quotes for signage, fixtures, flooring, ceiling and lighting, seating, and other store products. Check each quote against contract pricing before it goes to the dealer.
Build dealer quotes and invoices with the correct markup, collect deposits and prepayments, and confirm dealer approval before releasing orders to vendors.
Issue commitments to vendors and track surveys, deliveries, and installs against category SLAs. Follow up with vendors when dates slip and document the new commitment.
Reconcile vendor invoices against approved quotes, resolve billing differences, and close out completed orders with finance.
Keep order tracking in Smartsheet and work orders in Corrigo accurate and current, including status, vendor and dealer amounts, approvals, and key dates.
Report open orders, aging, and SLA status to POG leadership, and flag orders at risk before they miss a date.
Help improve intake forms, templates, and team processes as volume grows.
Lead by example and model behaviors that are consistent with company values. Communicate complex information clearly to dealers, vendors, and internal teams.
Work primarily within standardized procedures and practices to meet deadlines while applying sound judgment to routine challenges.
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