Would you like to join us and contribute to write the first pages of this story?
You must be fluent in English, being comfortable in Dutch is a plus. Any additional language is a bonus.
THE MISSION?
Our customers and the reception team are in good hands with you 🤗.
Just like Mama, you ensure that each welcome and interactions are personalized and warm, not just at the beginning, but maintained at all times of the day. 🌟
You recruit, train, lead & coordinate the Front Office team in addition to taking on many responsibilities. 📋👥
As head of department, you are the direct spokesperson and create the link ♾ between the staff, your team and Management. 🔗
You are in charge of managing & solving customer issues and complaints in order to retain our customers. 💬🛠️
Involved in the marketing of Mama services, you inspire the promotion of our shop (sale and merchandising of products) 🛍️, the restaurant🍽️ and our events. 🎉
The customer experience must be perfect ✨ and you guarantee it 🤜.
The boar crawls company career pages around the clock and emails you as soon as a new match lands, with the employer’s real posting date. No recruiter spam. Free.