The Hotel Group Sales Strategy & Analytics Analyst provides administrative, analytical, and operational support to the Director of Sales, Director of Sales & Marketing, and Private Dining Sales Manager. This role supports the Sales & Marketing team through reporting, CRM management, prospecting support, data analysis, departmental administration, and private dining coordination.
The ideal candidate is highly organized, analytical, detail-oriented, and proficient in managing multiple priorities in a fast-paced hospitality environment.
Essential Responsibilities:
Administrative Support
- Provide administrative support to the Director of Sales and Director of Sales & Marketing.
- Coordinate meetings, maintain calendars, and prepare presentations and reports.
- Assist with departmental communications, document management, and special projects.
- Maintain departmental files, records, and organizational systems.
Sales Intelligence & Prospecting
- Manage and maintain CRM databases to ensure data accuracy and integrity.
- Serve as the primary administrator for Knowland, Cvent, Topline, and other prospecting platforms.
- Generate weekly and monthly prospecting lists for the Sales team.
- Track and analyze citywide, self-contained, and non-self-contained business opportunities.
- Manage relationships and workflows with third-party prospecting vendors.
- Research target accounts and identify new business opportunities.
Reporting & Analytics
- Prepare weekly, monthly, and quarterly sales reports and dashboards.
- Analyze sales activity, prospecting efforts, and business trends.
- Compile data for business reviews, budget planning, and leadership presentations.
- Maintain departmental trackers and reporting tools.
Private Dining Support
- Provide administrative support to the Private Dining Sales Manager.
- Maintain inquiry and activity tracking reports.
- Assist with database management, follow-up, and reporting.
- Support promotional efforts and administrative needs related to Private Dining.
Marketing Administration
- Process guest amenities and VIP requests.
- Assist with maintaining sales and marketing collateral.
- Support administrative tasks related to marketing initiatives, events, and promotions.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Medical, Dental and Vision Insurance, 401K
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities