SGS is looking for a proactive and commercially minded Business Development Coordinator to support the growth of its Management System Certification services. This role is ideal for someone with experience in B2B sales coordination, customer engagement, lead generation, and commercial proposal management, preferably within a certification, testing, inspection, or auditing environment.
- Business Development: Identify potential customers, generate leads, qualify business enquiries, and identify opportunities to expand certification services.
- Enquiry & Proposal Management: Gather customer requirements, coordinate technical reviews, and prepare quotations, commercial proposals, and tender submissions.
- Customer Relationship Management: Maintain regular communication with prospective and existing clients, follow up on opportunities, and support customer retention.
- Sales Pipeline Management: Track leads, quotations, conversion rates, and opportunity progress while ensuring timely follow-up with customers.
- Renewals & Recertification: Proactively follow up on contract renewals and recertification opportunities to support customer retention and continuity of business.
- Internal Coordination: Work closely with technical, certification operations, and finance teams to ensure smooth order processing, customer registration, and handover of confirmed business.
- Reporting & Administration: Maintain accurate CRM records, commercial documentation, sales forecasts, and periodic business development reports.