Job Summary
The Inbound Operations Supervisor helps drive the successful execution of all receiving freight and stocking activities. Reporting to the Inbound Operations Manager, this role ensures loads are scheduled and received on time, applicable paperwork is reconciled, OS&Ds are filed and sellable quality parts are stocked; they also ensure inbound products are properly sorted, stocked, and reconciled. The Inbound Operations Supervisor holds themselves to a high standard of operational execution, while also contributing to a culture of engagement, empowerment and problem-solving.
Responsibilities
- Performs functions of inbound operations and helps coach other employees on how to complete the work, monitors progress, and troubleshoots as needed.
- Ensures efficient organization of inbound freight (scheduling and unloading), receiving dock, stocking activities, housekeeping, maintenance, and safety protocols are consistently upheld.
- Adheres to all security and safety rules and regulations to ensure a safe environment for employees, including but not limited to receiving, stocking and customer return procedures.
- Maintains awareness of cost-saving initiatives and process improvements.
- Mentors and/or coaches warehouse associates as able and appropriate, promoting engagement and empowerment to solve problems and make good operational decisions.
- Works with other DC management to investigate and resolve receiving errors; addresses receiving errors with team to mitigate future issues.
- Protects company assets ensuring all equipment is used and maintained properly, buildings are opened, checked and secured daily, monitoring employees so no merchandise leaves without proper receipts.
- Ensures all new freight is processed and perform put away procedures for incoming freight and customer returns.
- Reconciles received loads each day to ensure proper receiving of product.
Qualifications
- High School Diploma, general education degree (GED) or equivalent combination of experience and education.
- Complies with all safety requirements pertaining to job functions and general distribution center safety requirements.
- Strong interpersonal skills.
- Ability to develop and maintain cooperative working relationships with others.
- Strong organizational skills.
- Ability to use good judgment in order to carry out detailed instructions.
- Basic computer skills required.
- Must be capable of lifting/moving heavy items up to 60 lbs.
- Must be forklift and pallet jack certified.
Preferred Qualifications
- Experience with Lean Six Sigma methodologies and tools.
- Diverse experience (especially within automotive or retail distribution centers).
- Proven experience performing various quality functions (inspection, control, assurance, audits).
- Proficiency in using relevant tools and technology (including MS Office, Promapp, Power BI, Visio, etc.).
- Customer-centric spirit and task-execution.
- Enthusiasm for data, analysis, and providing simple insights.
- Passion for solving complex challenges.
- Comfort influencing others, managing stakeholders, getting buy-in from leadership, and communicating clearly.
- Test-and-learn mentality and agile way of working to improve team products.
Leadership
- Embodies the following values: serve, perform, influence, respect, innovate, team.
- Effectively communicates by motivating and inspiring others through clear and proactive communication.
- Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
- Makes balanced decisions and thinks strategically by being a forward thinker.
Physical Demands / Working Environment
- Lifting and Carrying: Ability to lift and carry objects of varying weights, typically 25 to 50 pounds or more, depending on the job duties.
- Pushing and Pulling: Capability to push and pull carts, pallet jacks, or other equipment loaded with materials throughout the warehouse. This may involve pushing or pulling heavy loads over extended distances or up ramps.
- Standing and Walking: Ability to stand and walk for extended periods, often for the duration of a shift. Warehouse employees need to be able to move around the warehouse facility to pick orders, stock shelves, or perform other tasks.
- Bending and Stooping: Capacity to bend, stoop, squat, and reach to retrieve items from shelves, bins, or storage racks. Employees need the ability to access items throughout the warehouse at various heights and angles.
- Climbing: Can climb ladders or stairs to access elevated storage areas or perform maintenance tasks. Warehouse employees need to have the capacity to work at heights to include open floor mezzanines and follow safety protocols for ladder use.
- Operating Equipment: Proficiency in operating warehouse equipment such as forklifts, pallet jacks, and order pickers. Depending on the job role, employees must pass certification or training programs to operate certain equipment safely.
- Manual Dexterity: Ability to use hands and fingers to handle small objects, operate machinery controls, and perform tasks requiring precision and accuracy. This may include picking and packing items, labeling products, or assembling shipments.
- Repetitive Motion: Ability to perform repetitive tasks, such as scanning barcodes, sorting items, or packaging products, throughout the shift. Employees should be able to maintain productivity while performing repetitive motions safely.
- Physical Endurance: Stamina and endurance to work in a fast-paced environment and meet productivity targets. Warehouse employees need to have the capacity to work long hours, weekends, or overtime during peak periods.
- Safety Awareness: Commitment to following safety protocols and guidelines to prevent workplace accidents and injuries. Employees should be vigilant about potential hazards in the warehouse environment and take appropriate precautions to ensure their safety and the safety of others.
- Environment: Position operates in a warehouse setting with continuous exposure to industrial noise (e.g., forklifts, conveyors, machinery, and loading activities), bright overhead lighting, and varying temperatures due to limited climate control. Employees regularly work around moving equipment and mechanical operations and must remain alert to audible and visual safety signals in a fast-paced environment.
This position offers a starting hourly rate of $27.13. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.
Benefits:
Health Insurance: Comprehensive medical, dental, and vision plans.
Retirement Plan: 401(k) with company match.
Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.