Coordinate operational activities across all mission stakeholders to ensure safe, efficient, and continuous mission execution.
Act as the focal point for mission operations coordination, facilitating effective collaboration between operations teams, engineering teams, external service providers, and partner organizations.
Support mission operations preparation activities, including operational planning, readiness reviews, rehearsals, service transitions, and operational acceptance processes.
Perform and coordinate system-level operational activities for satellite ground segment systems and services, ensuring their availability, performance, reliability, and operational readiness.
Monitor the health and status of operational systems, services, interfaces, and supporting infrastructure, identifying and addressing potential issues before they impact mission operations.
Coordinate and assess operational aspects of system changes, upgrades, software releases, maintenance activities, and infrastructure evolutions.
Evaluate operational impacts, risks, dependencies, and service continuity considerations associated with planned changes and mission activities.
Lead the coordination, investigation, and resolution of operational anomalies, incidents, and service disruptions, ensuring timely restoration of services and implementation of corrective actions.
Coordinate anomaly review boards, troubleshooting activities, and follow-up actions across technical and operational stakeholders.
Manage and oversee external system interfaces, ensuring effective coordination with internal teams, service providers, and external organizations.
Support system verification, validation, testing, operational acceptance, and deployment activities for new systems, upgrades, and mission capabilities.
Contribute to operational configuration management, change control, and service continuity processes.
Develop, maintain, and improve operational procedures, documentation, interface control documents, and mission support artefacts.
Monitor operational performance, service metrics, and operational trends to identify opportunities for automation, optimization, and continuous improvement.
Support contingency planning, operational recovery activities, and the implementation of operational best practices to enhance system resilience and mission success.
Provide operational reporting and recommendations to management and stakeholders on mission status, system performance, risks, and ongoing operational activities.
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