Host/Hostess | Kea Lani Restaurant | Casual

Providing Inspired Food & Beverage to highlight the destination we represent is one of our passions.  As a Host/Hostess, you will be a hospitality ambassador that will connect our guests to the delectable cuisine inspired by our diverse culture and island home.  You are our guest’s first impression of the restaurant and set the tone for their dining experience.  The warm welcome you provide at our multiple outlets, including personalized guest service, will help us showcase our passion and accomplish our mission of turning moments into memories.

Hourly Rate:  $26.35

What you will be doing:

• Adhere to daily checklist and duties listed
• Oversee and ensure smooth flow through of guests at your assigned bar/station by seating them in accordance to business volumes
• Ensure the reservation book is properly maintained
• Have full knowledge of floor plans
• Ensure sufficient stock of impeccable menus
• Resolve any guest issues in a timely, professional and efficient manner
• Liaise with the Manager on Duty to ensure that the flow of service in the room is well organized and running smoothly with regards to section assignments, breaks, staff on duty, etc.
• Have full knowledge of all menu items, garnishes, contents and preparation methods for all food and beverage venues on property
• Actively participate in monthly departmental sales promotions
• Adhere to the State of Hawaii & EHC (Environmental Health Consultancy) food handling safety standards
• Organize time so all side work is completed according to shift demand
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
• Focus attention on guest needs, remaining calm and courteous at all times

Schedule:  Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.