Summary of Responsibilities:
Reporting to the Food & Beverage Director, responsibilities and essential job functions include, but are not limited to the following:
- Direct and manage all activity related to the Banquet department, ensuring all service standards are followed
- Oversees banquets or events, including set-up, food presentation, serving, and clean up while focusing on detail and quality
- Maintains clean and orderly back areas, pre-function areas and storage areas
- Inspects table place settings, including table linen, china, glass, silverware, and condiments for correct placement
- Follow the annual budget and administer it in a financially responsible manner
- Ensure all financial reporting is maintained and accurate billing for each banquet meeting is recorded
- Respond to guests’ requests, concerns and react quickly and professionally
- Coordinates with other departments to arrange for the delivery of requested services
- Assume responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as required
- Attend Daily banquet event order meetings
- Attend pre-conference meetings with clients to confirm all relevant details are communicated
- Responsible for training and coaching of the banquet staff
- Balance operational, administrative and Colleague needs
- Conduct regularly scheduled departmental meetings
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned