GENERAL OVERVIEW
Provides assistance to management in coordinating Pharmacy Technician activities, including education, training, competencies, patient medication histories, daily pharmacy operations and support and knowledge of Automated Dispensing System and Hospital computer systems.
ESSENTIAL RESPONSIBILITIES
OPERATIONS: Perform general pharmacy technician duties and all other duties as assigned. Maintain adequate inventory levels and records in specialized areas *As applicable, participate as unit based technicians, which could include functions of assisting in coordination of medications in medication rooms per request of Nursing, facilitation of medication delivery and patient medication history.
Coordinate daily workflow within respective areas (i.e. Administration, Narcotic, Oncology, IV Room, Medication Reconciliation), which might require staffing/scheduling adjustments as necessary.
As applicable Medication Reconciliation: Coordinate interviews of patient and/or family members to obtain a medication history. Identify and prioritize patient interviews based on work flow and scheduled admissions. Verify accuracy of medication list obtained. Clarify information as needed with patient's physician office or local pharmacy, if necessary. Coordinate with pharmacist to ensure that any discrepancies between medications taken before admission and medications ordered upon admission for a patient are intentional and not accidental. Enter medication history into computer system.
As applicable Administration: Scheduling and workflow. Maintain a master technician schedule and coordinates necessary changes in technician schedule, develops, monitor and assess technical workflow including work related to staffing, Automated Dispensing Systems and computer systems. Assist the manager in recordkeeping of personnel information including time keeping. Act as contact person for incident/accident report, payroll questions and paperwork associated with time and attendance.
TRAINING: Coordinate technician orientation, training, security access to pharmacy systems and in-service education with regard to respective areas. Assist the manager with competency assessment and documentation.
SAFETY: Participate and lead performance improvement and regulatory compliance efforts. Provide input into the development of policies and procedures.
Perform other duties as assigned or required.
QUALIFICATIONS
Minimum
High school diploma/GED
Effective July 1, 2026; upon hire and before start date, registration as Pharmacy Technician Trainee or Pharmacy Technician through the PA State Board of Pharmacy.
Minimum 4 years pharmacy experience as a pharmacy technician or completion of a pharmacy technician training program and 3 years equivalent experience
Certified Pharmacy Technician (CPhT) or ExCPT Pharmacy Technician - National Healthcareer Association (NHA) required.
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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