The Development Coordinator - Labs reflects the mission, vision, and values of Northwestern Memorial Healthcare, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.
Under the direction of the manager, the Development Coordinator has the authority and accountability for the development and implementation of state-of-the-art testing in the laboratory. This position works with pathologists and physician specialists to coordinate assessment, development, evaluation, training and implementation of new technology and new testing in the Laboratory. Other responsibilities include maintaining the highest degree of expertise in new technology, maintaining, and providing current information on technology and methodology through attendance at professional, association and scientific meetings, maintaining continual dialogue with scientists and vendors.
Responsibilities:
- SECTION COORDINATION
- Develops and writes standard operating procedures for new testing
- Participates in laboratory information system (LIS) build for new tests.
- Develops, writes, and executes/oversees validation plans/summaries for new testing.
- Develops technical and workflow structure for new testing.
- Develops and maintains relationships with all customers and suppliers.
- Instructs laboratory staff in the section on new methods and instrumentation.
- Develops curriculum and conducts education and training of residents in conjunction with the Medical Director.
- TECHNICAL
- Adheres to hospital and department policies and procedures.
- In conjunction with the medical director and manager, ensures newly developed tests are in compliance with all federal, state, local, TJC, CAP, multi-disciplinary, hospital regulations, policies, and procedures.
- Coordinates and develops maintenance protocols for new instrumentation
- Coordinates and performs advanced troubleshooting and repair. Calls for outside service when necessary.
- In conjunction with the medical director and manager, coordinates development of new procedures and relevant documentation.
- Participates in and presents laboratory meetings and continuing education programs.
- Coordinates section technical in-service programs.
- Orients, trains, and assists in the evaluation of laboratory personnel according to the guidelines established by human resources and laboratory management.
- FINANCIAL MANAGEMENT
- Assists in the development of Relative Value Unit (RVU) for new testing.
- Coordinates accurate billing for new services.
- Operating Budget
- Assists in preparation and monitoring of expense/revenue budgets.
- Conducts variance analysis; identifies and explains trends in productivity, volume, acuity, or service.
- Coordinates product evaluation consistent with hospital materials management program.
- In conjunction with the medical director and manager, initiates and facilitates preparation of new program proposals.
- Assures that research activities performed in the section are in compliance with hospital research policies.
- Capital Budget
- Assists in the preparation of major equipment, purchase proposals, selection processes for equipment acquisition. Participates in the negotiation process.
- Participates in facility changes and planning.
- PROFESSIONAL/PERSONAL DEVELOPMENT
- Establishes and executes personal development objectives as part of annual objective setting process which complements current position.
- Identifies and pursues activities/development opportunities which are appropriate for position and personal development objectives, e.g., participation/leadership in relevant professional groups, associations, continuing education as participant, presenter, planner.
- Assesses and communicates staff development needs to manager.
- LEADERSHIP/PROBLEM SOLVING
- Adheres to patients first management standards on leadership, communication, and visibility.
- Facilitates effective interdepartmental communication of incidents with appropriate personnel (Manager, Medical Directors, Medical Staff; etc.).
- Promotes philosophy and objectives of the hospital, division, and department.
- Identifies and communicates key issues and trends to managers.
- MEDICAL STAFF RELATIONS
- Works with medical directors and managers in implementing goals, objectives, budgets, and new programs.
- Works with medical directors on resolution of technical issues.
- Supports clinical quality management activities.