As a Laboratory Supervisor, you will oversee daily laboratory operations across Sample Preparation, Fire Assay and Wet Chemistry/Instrumental sections. You will coordinate laboratory personnel, manage workflows and provide technical guidance to ensure accurate results, efficient operations and timely delivery in line with SGS standards and applicable ISO/IEC 17025 requirements.
This role requires strong practical knowledge of laboratory processes, particularly Wet Chemistry, along with the ability to guide a team and maintain high standards of safety, quality and productivity.
Laboratory Operations and Supervision
- Supervise and coordinate daily activities across Sample Preparation, Fire Assay and Wet Chemistry/Instrumental sections.
- Allocate workload, personnel and resources to meet production targets and customer turnaround times.
- Provide hands-on technical support and guidance to Chemists, Technicians and other laboratory personnel, with particular focus on Wet Chemistry operations.
- Oversee sample digestion, solution and reagent preparation, dilutions and related analytical processes.
- Monitor laboratory workflow and address operational challenges, escalating significant technical or production issues to the Senior Chemist or Assistant Laboratory Manager.
- Support the training, guidance and competency development of laboratory personnel.
Technical Operations and Equipment
- Ensure analytical methods, approved procedures and work instructions are followed consistently.
- Support the operation and routine troubleshooting of laboratory instruments, including AAS, ICP, UV and XRF.
- Ensure equipment checks, calibration/verification and routine maintenance are completed and documented.
- Ensure reagents, solutions, standards and reference materials are correctly prepared, labelled, stored and controlled.
- Monitor analytical results and quality-control data, identify deviations and escalate significant abnormalities for investigation.
Quality, Safety and Compliance
- Support the implementation and maintenance of the laboratory Quality Management System in line with ISO/IEC 17025 requirements.
- Maintain accurate laboratory records, worksheets, technical documentation and document-control practices.
- Ensure QC deviations and non-conformities are recorded, investigated and followed up appropriately.
- Follow SGS QHSE requirements, ensure the correct use of PPE and maintain high standards of laboratory housekeeping.
- Promptly report incidents, accidents and unsafe conditions, and stop or hold activities where immediate safety or quality concerns arise.
- Participate in audits, corrective actions and continuous-improvement initiatives.
Inventory and Administration
- Monitor stocks of reagents, standards, consumables and other laboratory materials, ensuring timely communication of replenishment requirements.
- Support laboratory inventory control and verification of received materials.
- Use the Laboratory Information Management System (LIMS) effectively for sample tracking, workflow management, result entry/review and laboratory records.
- Maintain effective communication with the Senior Chemist, laboratory management, team members and relevant support functions regarding operational and personnel matters.