Handle customer enquiries on training courses and enrollment
Prepare quotations and provide support on sales-related matters
Coordinate training course arrangements, including:
Course materials preparation
Trainer and participant coordination
Billing, evaluation, and receipt issuance
Manage and administer the eLearning platform
Support internal and external audit preparation (e.g. IRCA, BIM)
Assist in marketing activities, including promotional materials and membership programs
Support eDM scheduling and other marketing communications
Handle payment settlements between clients and suppliers
Source and manage training venues
Prepare reports on training activities and payment status
Maintain training database and compile reports for management review
Perform other ad hoc duties as assigned
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